Literature Review

Five Questions With: Diana FranchittoProvidence Business News, Providence, RI; by Katie Castellani; 2/14/25 Diana Franchitto | CEO, HopeHealth | Chair, National Partnership for Healthcare and Hospice Innovation 

Find greater resilience by avoiding these 3 leadership blind spots Forbes; by Chris Westfall; 5/26/25 Over 96% of organizations have experienced disruption in the last two years, according to a global resilience survey from PwC. Resilience - the dynamic capacity to anticipate, adapt to and recover from adversity - is what allows companies and individuals to bounce back after a challenge. Difficulty, change and loss comes to everyone (and every organization) to varying degrees. But, as Jeff Golblum’s Dr. Ian Malcolm said in Jurassic Park, “Life finds a way.” ... Being resilient is the key. However, there are three blind spots that often show up inside of organizations, and individuals, when the going gets tough. Here’s how to turn resilience into a competitive advantage, no matter what you’re up against.

UAB resident leaders complete Chief Residents Leadership Development Workshop UAB Medicine - The University of Alabama at Birmingham; by Katherine Gaither; 5/19/25 Fourteen UAB chief residents recently completed the Chief Residents Leadership Development Workshop. The program, presented by the UAB Medicine Leadership Development Office, was held on May 9, 2025. The Chief Residents Leadership Development Workshop is focused on helping chief residents from core residency programs build their leadership competencies. The sessions include small-group breakout sessions that provide chief residents with the tools, skills, and learning opportunities to enhance their understanding of interpersonal communication and group dynamics, which are critical to success and satisfaction as clinical leaders.

Longtime Delaware Hospice CEO Susan Lloyd to retire Delaware Business Times, Milford, DE; by Jennifer Antonik; 5/21/25 Susan Lloyd says the team at Delaware Hospice took a chance on her 38 years ago when the young nursing administrator became its newest CEO. Now, she’s gearing up for a new challenge – retirement. Delaware Hospice first began offering services in the First State just five years before Lloyd took the role over after several organizational changeovers in that short amount of time. “There was a lot of nervousness about, ‘Is this CEO going to stay?’ I think I added some stability and home health care knowledge which I knew about from a previous position. This was a brand-new concept here and Delaware Hospice was just getting started. It was just a tremendous opportunity to grow hospice services throughout the state,” Lloyd recalled. ... Over the course of those 38 years of stability, the nonprofit she grew to love and cherish grew along with her, now boasting around 400 volunteers, more than 300 employees and programs going far beyond home-based hospice care to include a standalone hospice facility in Milford, as well as cardiac care, palliative care, dementia care, advance care planning and grief support.Editor's note: Susan, we thank you for your immeasurable contributions to the evolution and growth of hospice and palliative care. As you move into this new life-chapter, may we continue to learn from you and the excellence you ensured through Delaware Hospice.

The keys to hospice CEO onboarding Hospice News; by Jim Parker; 5/20/25 As a new generation of hospice leaders rises to the forefront, hospices must carefully plan and execute CEO onboarding, which can be a complex process. Bringing on a new chief executive requires strong involvement from an organization’s board, a commitment to transparency and the ability to connect with frontline staff and fellow leaders, according to hospice CEOs and board members who spoke with Hospice News. In CEO onboarding, the board plays a critical role, Rebecca “Becky” Miller, CEO of Hospice of the Chesapeake, said. Miller took the helm at her organization in spring 2024. She previously served as the hospice’s chief operating officer. ...

5 energy-boosting ways to overcome your leadership fatigue Fast Company - Mindfulness at Work; by Katharine Manning; 5/16/25 Leaders today are stretched to the breaking point. Many managers enter their roles wanting to coach and care for their teams. But in today’s workplace, that vision is colliding with a lengthening list of competing pressures: performance metrics, shifting workplace norms, and the unrelenting emotional labor of guiding teams through crisis after crisis. As one manager told me, “I want to be an empathetic leader and support my team, but we still have to make the numbers. Mostly, I just stay later myself.” Another admitted, “Last year I ended up in the hospital.” ... How Managers Can Overcome Leadership Exhaustion: ...

The best leaders ask the right questions Harvard Business Review On Leadership, Episode 110; podcast by Arnaud Chevallier; 5/14/25 Few leaders have been trained to ask great questions. That might explain why they tend to be good at certain kinds of questions, and less effective at other kinds. Unfortunately, that hurts their ability to pursue strategic priorities. Arnaud Chevallier, strategy professor at IMD Business School, explains how leaders can break out of that rut and systematically ask five kinds of questions: investigative, speculative, productive, interpretive, and subjective. He shares real-life examples of how asking the right sort of question at a key time can unlock value and propel your organization. With his IMD colleagues Frédéric Dalsace and Jean-Louis Barsoux, Chevallier wrote the HBR article “The Art of Asking Smarter Questions.”

Table of Experts: Women leaders create resilient company culture Portland Business Journal, Portland, OR; 5/16/25 Prioritizing employee well-being, providing support and fostering empowerment are essential for navigating challenges and driving business success. Portland Business Journal Publisher and President Candace Beeke recently convened a Portland BizWomen Coalition roundtable sponsored by Providence Health Plan. ... The topic was navigating the currents of change: women leaders fostering resilient workplace cultures. 

[Modern Healthcare] Best Places to Work in Healthcare - 2025

5 evidence-based solutions to solve the leadership burnout crisis Inc.; by Peter Economy; 5/10/25 Leader burnout isn’t just another HR buzzword. It’s the reality many leaders are living right now. According to a recent report by talent solutions firm LHH, a staggering 56 percent of leaders reported experiencing burnout in 2024—up from 52 percent the previous year—with Gen-X and Millennial leaders affected most. I’ve spent years on both sides of this equation ... What I’ve learned is that sustainable leadership isn’t about superhuman resilience. It’s about working smarter. Here are five approaches that actually work for leaders in any kind of organization, anywhere.

Celebrating National Nurses Month with 62 years of nursing excellence: Meet Alma Flowers, hospice nurse Jacksonville News - JAXChamber, Jacksonville, FL; 4/30/25 This month, we are proud to spotlight Ms. Alma Flowers, a dedicated Registered Nurse at Community Hospice & Palliative Care, whose remarkable career spans an impressive 62 years. Alma's journey began at the Brewster Duval School of Nursing in Jacksonville in 1959, marking the start of a lifelong commitment to compassionate care and professional excellence. Alma's career has been a testament to the evolution of nursing, encompassing diverse roles from acute psychiatric units to the compassionate realm of hospice care. Throughout her journey, Alma has adapted to and contributed to advancements in healthcare practices and policies. ... As we celebrate National Nurses Month, we are reminded of nurses' profound impact on patient care, healthcare innovation, and community well-being. Alma Flowers' journey is a testament to the enduring spirit of nursing excellence at Community Hospice & Palliative Care.Editor's note: What a beautiful tribute to Alma, especially when describing her journey as a "testament to the evolution of nursing." Imagine changes ahead for today's student nurses: 62 years from now will be the year 2087. While we struggle to keep up with the current barrage of nursing workforce challenges, we can draw inspiration from Alma's life-long commitments, flexibility, and immeasurable contributions.

Be ready for updated Special Focus Program, hospice experts sayMcKnight's Home Care; by Adam Healy; 5/9/25A revised hospice Special Focus Program is coming, and providers should make sure they have plans and procedures in place to be successful under this strict oversight program, Linda Woodle, director of accreditation at Community Health Accreditation Partner (CHAP), and Patricia D’Arena, vice president of clinical excellence at Enhabit Home Health and Hospice, said... When that program will be reinstated is anyone’s guess... The Centers for Medicare & Medicaid Services has indicated that assessments will place a high emphasis on four specific Conditions of Participation: patient’s rights; initial and comprehensive assessment of the patient; interdisciplinary group, care planning and coordination of care; and quality assessment and performance improvement. So providers should ensure they meet all of these conditions’ requirements.

Frederick Health Hospice hires new director Longview News-Journal, Frederick, MD; by Frederick Health; 5/7/25 Frederick Health Hospice is excited to announce that Korey Cobb has joined the nonprofit organization as its new Director, only the third director since the hospice was founded in 1980. Frederick Health Hospice has served the Frederick community as a non-profit agency for more than four decades. The organization was one of the earliest hospices formed in the U.S. and has been providing compassionate care for patients since before the Medicare Hospice Benefit was made permanent by Congress in 1986. Heather Kirby, Vice President of Integrated Care Delivery & Chief Population Health Officer at Frederick Health, helped lead the search committee ... [and described,] "Korey prides himself on creating a positive team culture, a strong sense of community involvement, and volunteerism. ..."