Literature Review

Leadership in the age of AI: At the crossroads of humanity and technology Forbes; by Dr. Adil Dalal, DBA; 9/9/24 It has only been 200 years since the First Industrial Revolution and the mass adoption of what we now call technology... The Second Industrial Revolution in the late 19th and early 20th centuries, marked by great progress in mass production, ... emphasizing the importance of machines over humans and managers over employees. ... Today, the world stands on the precipice of the Fourth Industrial Revolution with artificial intelligence, which is not just reshaping industries but also redefining the very essence of leadership and decision-making. ...  A technology-driven leader [TDL] who prioritizes novelty over humanity can pose significant risks, potentially leading to societal downfall. ... A human-centric leader [HCL] prioritizes the well-being, growth and empowerment of people, steering humanity toward greatness. ... So is there an ideal Technology Age leader who can lead humanity through this historical moment? Yes! ... They must embody and demonstrate the following three qualities:

2024 NHPCO Facts and Figures Report now available National Alliance for Care at Home, Alexandria, VA and Washington, DC; Press Release; 9/10/242022 Data Show First Increase in Hospice Utilization Rates Since COVID The National Alliance for Care at Home (the Alliance) published the 2024 edition of National Hospice and Palliative Care Organization (NHPCO) Facts and Figures, an annual report on key data points related to the delivery of hospice care, including information on patient characteristics, location and level of care, Medicare hospice spending, and hospice providers. Facts and Figures – the leading resource for hospice providers and others interested in understanding the work of the community – has been published annually for over two decades by NHPCO. ... The findings in this report reflect patients who received care in Calendar Year (CY) 2022, or Fiscal Year (FY) 2022, provided by hospices certified by the Centers for Medicare and Medicaid Services (CMS) and reimbursed under the Medicare Hospice Benefit. This year COVID-19 continued to impact patient care as COVID-19 waivers were still in place through May 2023. These waivers included increased telehealth services. With 49.1% of all Medicare decedents in 2022 choosing hospice care, utilization of hospice increased in 2022 for the first time since 2019. The increase hints at a normalization of the utilization rates back to pre-COVID data. Hospice utilization rates increased across all race and ethnicity groups, with the largest increase among Hispanic Medicare beneficiaries seeing. The total number of beneficiaries enrolled in hospice care in 2022 was 1.72 million. Due to the unique impact of COVID-19 on 2020 data, those data are not included in many of the charts this year.

20 leadership skills that are still relevant in the AI age Forbes; by Forbes Expert Panel / Business Development Council; 9/6/24 Artificial intelligence has the power to automate and streamline countless business processes and improve efficiency across just about every sector. However, AI tools (and the humans using them) need guidance and training to perform to their full potential, which makes strong leadership more important than ever. Members of Forbes Business Development Council discuss the leadership skills that are still relevant in the age of AI. From strong critical thinking skills to communication and empathy, these traits are crucial to leading any organization through the transitions that come with new technology. [ These leadership skills include the following:] 1. Emotional Intelligence ... 2. Empathy ... 3. Transparency ... 4. The Ability to Identify Areas for Improvement ... 5. A Commitment to Continuous Learning ... 6. Adaptability ... 7. High-Level Communication Skills ... 8. Humility ... 9. Mental Agility ... 10. Knowledge of When to Apply AI ... 11. Prioritization Skills ... 12. Authenticity ... 13. Compassion and Understanding ... 14. An Understanding of How AI Can Complement Human Skills ... 15. Timely, Action-Oriented Decision-Making ... 16. Relationship Building ... 17. Resiliency ... Editor's note: Especially when recruiting and hiring AI leadership and setting up AI strategies for hospice and palliative care, use these qualities (1) within yourself in how you approach AI and (2) leadership skills you seek out from AI high-tech candidates. 

The changing role of chief privacy officers Becker's Health IT; by Giles Bruce; 9/6/24 Chief privacy officers are expanding their roles to take on artificial intelligence and cybersecurity, according to the International Association of Privacy Professionals. Whereas chief privacy officers traditionally focused on being compliant with privacy laws, 69% now have responsibility for AI or data governance, 37% cover cybersecurity regulatory compliance, and 20% have platform liability duties, according to the IAPP survey of 671 professionals released Sept. 6. Some health systems have standalone chief privacy officers, but the hospital industry is more likely to have chief information security officers with privacy duties or a combined role. 

Urgency to adopt AI intensifies for health IT leaders Becker's Health IT; by Naomi Diaz; 9/4/24 A Sept. 4 survey from healthcare data platform Arcadia revealed that 96% of healthcare technology leaders view the effective use of AI as crucial for gaining a competitive edge. ... The findings show that while 33% of these decision-makers see AI as essential today, that number rises sharply to 73% who believe it will be indispensable within the next five years. Despite their confidence in AI adoption, 96% of health tech leaders report feeling an increasing urgency to act, driven by pressure from data and analytics teams (82%), IT and tech departments (78%) and executive leadership (73%). However, the survey also highlights a significant challenge: 40% of leaders cite a talent shortage as a major barrier to AI implementation. This has led CIOs to place greater emphasis on skills such as data-driven decision-making (71%), data analysis, machine learning and systems integration (66%), as well as the need for roles focused on training and support for healthcare staff (59%).

Hospice executives: Value-based care, regulation will shape hospices’ futureHospice News; by Holly Vossel; 9/3/24Disruptive reimbursement and regulatory challenges are top of mind for today’s hospice c-suite executives, who recently sat down with Hospice News to discuss what they see as the largest hurdles to sustainable end-of-life care delivery. Reimbursement pressures and changes among the most significant concerns for today’s hospices, according to Kristen Yntema, president and CEO of AuthoraCare Collective. The North Carolina-based nonprofit provides hospice and palliative care, among other services.

How to get people to do what you want and still like you in 3 steps, from a leadership expert CNBS - Make It - Leadership; by Tom Huddleston, Jr.; 9/2/24 One of the biggest challenges for any leader is figuring out how to hold people accountable for their mistakes without creating bad blood. In those situations, playing the blame game is always a losing strategy, according to leadership expert and bestselling author Michael Timms. The secret to calling out poor performance while maintaining a positive relationship with employees is to own up to your own mistakes first so you can inspire others to do the same, Timms said in a TED Talk in January. It’s a strategy called “modeling accountability.” Timms ... noted that he and other leaders often fall into the same trap: “blaming other people for a problem without considering my part in it.” ″[This is] something I teach management teams: You can’t inspire accountability in others until you model it yourself,” he said. 

The art Of asking: How effective questioning transforms leadershipForbes; by Keli Frazier-Cox; 8/29/24As a leader, it can be tempting to fall into the trap of thinking you have all the answers. After all, successful problem-solving and making quick decisions were a big part of getting to where you are in the first place—right? But that’s not the whole story. Seeking input from people around you is important no matter what your position. This is especially true as we rise in seniority and the problems we face become more complex. Asking questions is a crucial but often overlooked leadership skill that moves us into a space of co-creation—finding the best solution, not just your solution. Engaging your teams, peers and other colleagues builds trust, loyalty and enthusiasm, helping guide everyone toward mutual success.

TCN podcast: Mapping the Future via the Mission with John McBeth Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux, with John McBeth; 8/28/24 In this episode of the Anatomy of Leadership podcast, John McBeth, Former Co-founder and CEO of Next Century Corporation, shares his journey in the technology industry, from software engineer to CEO roles. McBeth emphasizes the importance of creating high-performance organizations and having a great and worthy purpose.  He discusses his experience with Vistage where he met Dr. Lee Thayer and the profound impact of working with Dr. Thayer had on him and his organizations. McBeth also shares the inspirational story of starting Next Century Corporation and their mission to protect the country and save lives through real-time actionable information.  The conversation emphasized the importance of mission and purpose in mapping the future for both individuals and organizations.

10 CEOs transforming healthcare Becker's Hospital Review; by Kelly Gooch; 8/21/24 The CEO Forum Group, a media and marketing company focused exclusively on CEOs, has unveiled its latest list of the "Top 10 CEOs Transforming Healthcare in America" for 2024. CEOs on the list were selected after interviews with Robert Reiss, Forbes contributor and founder and CEO of the forum group, and then criteria-based evaluation and approval by the forum group's editorial board. The criteria is based on "creating new value that helps advance healthcare in America," Mr. Reiss told Becker's. Each CEO on the list was awarded by the editorial board a specific category where they led the transformation of healthcare. [These categories include:] Holistic health... Community impact... Culture... Innovation... Vision... Behavioral  health... Urban healthcare... Leading with humanity... Patient-centered care... Leadership...Editor's Note: These categories alone indicate healthcare values that are considered to be transformative for now and ahead. . Click on the title's link to read the names and their organizations.

FOR IMMEDIATE RELEASE: Steve Landers, MD, MPH, Named Inaugural Chief Executive Officer of NAHC-NHPCO Alliance NAHC-NHPCO Alliance Press Release, Alexandria, VA and Washington, DC; by Elyssa Katz and Thomas Threlkeld; 8/26/24, 9:36 am ET Steven Landers, MD, MPH, has been named the inaugural Chief Executive Officer (CEO) of the newly merged NAHC-NHPCO Alliance (The Alliance). A recognized national leader and innovator in home health, primary care and aging services, Dr. Landers brings almost two decades of experience as a physician, executive leader and health policy advocate to The Alliance, which represents care at home and community providers across the country. ... “The Alliance members provide a wide range of high-quality home- and community-based services that promote comfort, dignity and independence. I’m so proud to become a part of this organization, and am eager to serve,” said Dr. Landers. “I’ve had the opportunity in my career to see the health care industry from many vantage points, and in this new role with The Alliance, I will use all that I have learned to make a difference for our members as we continue to expand to meet the growing public needs for our care.”

Dr. Joe Rotella, AAHPM: The importance of being human – Reflections of an aspiring medical humanist American Academy of Hospice and Palliative Medicine; Event Details; retrieved from the internet 8/23/24The Importance of Being Human - Reflections of an Aspiring HumanistDate: September 17, 2024Time: 4:00 pm - 5:00 pm CTGrand Rounds free; Non-Members $49.00 USD

FOR IMMEDIATE RELEASE: Steve Landers, MD, MPH, Named Inaugural Chief Executive Officer of NAHC-NHPCO Alliance - Mon 8/26/24 9:36 am  NAHC-NHPCO Alliance Press Release, Alexandria, VA and Washington, DC; by Elyssa Katz and Thomas Threlkeld; 8/26/24, 9:36 am ET Steven Landers, MD, MPH, has been named the inaugural Chief Executive Officer (CEO) of the newly merged NAHC-NHPCO Alliance (The Alliance). A recognized national leader and innovator in home health, primary care and aging services, Dr. Landers brings almost two decades of experience as a physician, executive leader and health policy advocate to The Alliance, which represents care at home and community providers across the country. ... “The Alliance members provide a wide range of high-quality home- and community-based services that promote comfort, dignity and independence. I’m so proud to become a part of this organization, and am eager to serve,” said Dr. Landers. “I’ve had the opportunity in my career to see the health care industry from many vantage points, and in this new role with The Alliance, I will use all that I have learned to make a difference for our members as we continue to expand to meet the growing public needs for our care.”