A people-centric approach powers successful digital transformations in healthcare
A people-centric approach powers successful digital transformations in healthcare
HFMA - Healthcare Financial Management Association; by Utlimate Kronos Group; 12/2/24
Digital transformation is a high priority for C-suite executives at healthcare organizations, and a dizzying array of new technologies in a growing market is beckoning. But to succeed, leaders must be able to meld the use of technology with a people-first mindset and embrace their people focus in a systematic, measurable manner. ... McKinsey research suggests that almost 90% of health system executives believe that digital and AI transformation is a high or top priority for their organization, though 75% indicated that budget constraints and issues with legacy systems were hampering achievement of technology goals. ... [The discussion includes the following.]
- Prioritizing people ...
- Going slow and deliberately at the start ...
- Winning the war for talent ...
- Aligning digital strategy with a people focus ...
- Measuring outcomes ...
- 5 levels of people-centric maturity: 1. Initializing ... 2. Managing ... 3. Configuring ... 4. Measuring ... 5. Optimizing ...
- Key questions for people-centric technology planning ...