Literature Review

Forbes Leadership Strategy: 5 reasons you should seek to work with people who think differently Forbes; by Kate Vitasek; 10/17/24 One of the most common pitfalls we see in the business world is when organizations exclusively work with people who think like they do. While at first glance, this could seem like it would help the organization become more unified, in the long run, it can actually do more harm than good. Instead, you should seek to work with people who think differently from you. By bringing in people with unique perspectives and backgrounds, you can unlock a host of valuable benefits that will serve you well in both the short- and long-term. 

Video: North Hawaii Hospice holds lantern floating ceremony Big Island Video News; 10/15/24 The annual floating lantern ceremony was held Sunday evening at the Fairmont Orchid. ... The event was organized by North Hawaii Hospice, ... “The goal is to honor and remember those who have passed, in a group setting,” said North Hawaiʻi Hospice executive director Faye Mitchell. “We get to share in our grief, but also in our joy about the people that we’ve loved and who are no longer with us.” ... “When people come, they have a lantern paper which they get to decorate and write messages for their loved ones. And then they put that lantern paper onto a base, and at sunset we helped them light a candle in that lantern. ... “I am an organizer of this event, but I am definitely also a participant,” Mitchell said. “I lost my son Geno in February of this year. He was 24 years old. I have to say, one of the key things I learned from the experience is that grief shouldn’t be kept to myself. ... There’s something about sharing your grief with others who know what it’s like. So that’s why I share it even now, with everyone watching, because if … you’ve lost someone you’re not alone, and if you share this experience with others you’d be surprised how many people have gone through this. It’s so much better not to be alone in this."

The quiet, transformative power of introverted leaders Forbes; by Benjamin Laker; 10/14/24 When workplaces celebrate loud voices, charismatic personalities, and the “move fast, break things” attitude of leadership, introverts may seem out of place. Leadership, we’re told, belongs to the extroverts—the ones who command rooms, deliver inspiring speeches, and thrive in the spotlight. But what if we’ve been overlooking a quieter form of leadership all along? Introverted leaders are often the unsung heroes of organizations, possessing a unique power that’s grounded in thoughtfulness, empathy, and a deep understanding of their team. The truth is, the quiet power of introverted leaders is not just an alternative leadership style—it’s a vital force for creating sustainable success.

7 reasons leadership soft skills are imperative for growth Forbes; by Brent Gleeson; 10/11/24 In high-performance organizations, leaders often prioritize technical know-how and measurable metrics. But dismissing soft skills as unimportant is a critical mistake that can lead to team breakdowns, missed opportunities, and poor results. According to a 2023 Harvard Business report, 76% of respondents identified empathy, communication, and the ability to manage conflict as essential leadership skills for driving team effectiveness, especially in diverse and remote work environments. Leaders who lack these soft skills may struggle to build trust and create psychologically safe workplaces, which are essential for team cohesion and innovation in high-performance settings​. But organizations must adopt a deliberate, strategic, and deeply integrated approach to developing soft skills in order to maximize ROI, ensuring that these efforts are aligned with the company’s culture, core values, and business objectives. ... [Click on the title's link for its list.]

Pathway to leadership and self-mastery with Mike Harbour Teleios Collaborative Network (TCN); podcast by Chris Comeaux; 10/9/24 Mike Harbour and Chris Comeaux dive deep into the transformative power of self-mastery and all things leadership.  Mike shares about his personal journey of overcoming trauma and learning how to observe himself while navigating life’s challenges. Mike highlights a key insight: leaders must first address their own internal battles before they can effectively lead and care for others.  The conversation explores the relevance of stoicism, urging leaders to confront unresolved issues that could otherwise undermine their leadership. Self-mastery isn’t just a tool—it’s the foundation of strong leadership. ... 

Hospice of Central PA President Gil Brown to retire Abel Personnel; by Rochelle Shenk; 10/9/24 After more than a decade of service at Hospice of Central PA, president Gil Brown will retire Dec. 31. According to a news release, Brown has been a driving force behind the organization’s growth, steering it through significant achievements and fostering strong relationships with health care partners and the community. Since joining Hospice of Central PA in 2014, Brown has led the organization through numerous milestones, including earning Joint Commission accreditation and securing a 5-star status in the We Honor Veterans program offered by the National Hospice and Palliative Care Organization. ... “Working with Gil has been a truly inspiring experience,” said Hank Straub, HCP Board Member. “His unwavering commitment to compassionate care and his visionary leadership have not only shaped Hospice of Central PA, but also set a high standard for excellence. Gil’s ability to lead with both heart and strategic focus has made a lasting impact, and it has been an honor to collaborate with him in serving our community.” 

Still going at 90: Pioneering Jacksonville triathlete Dottie Dorion's life is now a film [Co-found of Community Hospice & Palliative Care in Jacksonville, FL]Jacksonville Florida Times-Union; by Matt Soergel; 10/8/24 ... Dorion's remarkable athletic life is told in a documentary called "Beyond Triathlon," which features her and fellow athlete Celeste Callahan of Denver, each of them pioneering competitors who in midlife decided they would devote themselves to grueling endurance races. ... [Her husband of 63 years,] George Dorion was in hospice care, a cause Dottie has long championed as an advocate for and a co-founder of Community Hospice & Palliative Care — at a time when hospice was a foreign concept to most people in America. She has been involved in numerous causes beyond hospice. She is co-founder of Volunteers in Medicine, a clinic that provides free health care to uninsured working adults and their families. And she's supported sports programs at the University of North Florida, particularly for women athletes; she's set up endowed scholarships there, and there's a fitness center on campus named after her. 

Leadership is an ongoing and endless pursuit, process, and journey Forbes; by Len Jessup; 10/3/24 Have you ever wondered how the sacrifices, pain, sadness, and regrets you’ve faced shape your leadership journey? After decades in higher education, I’ve certainly experienced my share of difficulties and made my share of mistakes. Some were small, while others were significant. In each instance, I’ve tried hard to learn and grow, recognizing that leadership is an ongoing journey and an endless pursuit. ... I strive to be a better dad, friend, brother, husband, partner, and leader by being caring, loving, supportive, respectful, kind, and in service to others. This involves being selfless in both mindset and actions. Self less leadership, as I write about here, isn’t about reaching a destination. It’s about making daily choices that reflect this commitment. Leadership should be thought of as an ongoing journey, something we continue to develop and hone over time. I don’t think of myself as a leader. I think of myself as a student of leadership. I’m always learning, growing, and striving to get better, continually seeking ways to do more for others. ...

[Interview] Andrew Molosky, President & CEO, Chapters Health System Capital Analytics Associates; 10/3/24 In an interview with Invest:, Andrew Molosky, president and CEO of Chapters Health System, discussed Chapters Health’s focus on personalized care and flexibility, how it uses data analytics and artificial intelligence to supplement medical expertise, and the reason for its rapid expansion. 

TCNtalks - Hurricane Helene

Maybe we should select leaders based on their characterForbes; by Joyce E. A. Russell; 10/1/24When we hire leaders for our organizations and communities, shouldn’t we pick them based on not only their expertise and ability to do the job, but also their character? Over two decades ago, prominent leadership researchers Kouzes and Posner published a book called Credibility. In their research, they noted that across the globe credibility was the most highly rated and important characteristic of leaders. They stated that, “most of us admire leaders who are honest, forward-looking, inspiring, and competent.” They followed that up with another book with even more evidence called The Truth about Leadership, where they noted that credibility is the foundation of leadership for organizations across the world, and this is based on international data across multiple generations.

The road ahead: 2 pressures framing the future of hospice care Hospice News; by Jim Parker; 10/1/24 The workforce shortage and value-based care will shape the future of hospice, according to some providers. The health care reimbursement environment is moving towards significant change. The U.S. Centers for Medicare & Medicaid Services (CMS) has signaled its intention to align every Medicare beneficiary with a value-based payment system by 2030. To keep pace, hospice providers must start preparing now, according to Phil Ward, president and CEO of Community Hospice of Northeast Florida. We’re implementing quality movement projects now. So that when these changes come we’re not taken by surprise,” Ward said at the National Hospice and Palliative Care Organization (NHPCO) Annual Leadership Conference. ... The second major force that could mold the industry’s future is the staffing shortage, Leigh Anderson, medical director for Our Hospice of Indiana, said during the NHPCO conference. This includes issues like turnover, nurse-to-patient ratios and health care worker burnout, she said.

CIOs must understand change management theories, frameworks and practices Health IT News; by Bill Siwicki; 9/27/24 [Part 2 of 2] Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert Slepin knows quite a bit about change management. He is an emeritus CIO advisor at EHR kingpin Epic. There, he constantly is helping CIOs across the country change their health IT setups. ... Question: What would you say are the important components of a change management initiative? What must CIOs be doing? Answer: There are several key areas to consider, starting with: