Literature Review

This one skill turns managers into great leaders Makeda Andrews - YouTube; by Makeda Andrews; 11/12/24 Have you ever thought about what the secret sauce is that turns a decent manager into great leader? Well it’s probably not what you think. Which is why in this video, I’m sharing the one game-changing skill that will elevate your leadership capacity and significantly impact the results you get. [Short-cut: the answer is "Emotional Intelligence," with excellent practical examples.]

TCN Anatomy of Leadership: Caring for Others with David Levy - Every interaction is an opportunityTeleios Collaborative Network (TCN); podcast by Chris Comeaux; 9/11/24In this episode of the Anatomy of Leadership podcast, David Levy, Professor of Management at the United States Air Force Academy, explores the concept of leadership and the importance of every interaction as an opportunity. The dialogue delves into an array of intriguing subjects such as the Air Force Academy's unique design, the “Masters of the Air” series, and Malcolm Gladwell's book, The Bomber Mafia. David Levy also discusses the importance of belonging, agency, and efficacy in leadership and how these concepts can contribute to the well-being of individuals and organizations. The conversation explores the importance of competence and context in performance, as well as the critical need for belonging in organizations. It introduces the concept of the Lens X, which consists of the needs of belonging, agency, and efficacy, and the narratives that shape our experiences.Editor's note: Continuing to honor this week's Veterans Day awareness, we thank David Levy for his service and leadership. Teleios Collaborative Network is a sponsor for our newsletter. 

Startup Guaranteed looks to improve end-of-life care Healthcare Brew; by Cassie McGrath; 11/6/24 After losing her father, Jessica McGlory founded a startup to improve end-of-life care. In August 2019, Jessica McGlory got a call that her father had had a double heart attack and was admitted to a hospital in Chicago. As his health declined, McGlory became his caregiver and healthcare proxy. But she said she never got the opportunity to discuss her father’s end-of-life care or his wishes. “I thought it was going to be an opportunity to really focus on my loved one, but instead, [I] had to focus on everything else and really didn’t get the support [I] expected from the hospice,” she told Healthcare Brew. Hospice is palliative care that typically includes counseling, physical care, medicine, and equipment for patients with terminal illnesses. Two years later, despite having no previous experience in healthcare, McGlory decided to take action. In 2022, she launched Guaranteed, a New York-based hybrid end-of-life care startup that works to support people with terminal illness as well as their loved ones and caregivers. ... Guaranteed has raised $10 million to date and is looking to expand into three more states next year, she said.

The drivers of new C-suite role creation Becker's Hospital Review; by Kelly Gooch and Kristin Kuchno; 11/5/24 In creating new C-suite roles within healthcare, hospitals and health systems have cited reasons as varied as seeing new opportunities for growth or finding gaps in coverage as their motivation. At least 31 new leadership roles have been added to healthcare organizations since February 2024. Among the new roles are chief health equity officer, chief decarbonization officer and chief experience officer. Here is why four organizations added new roles to their executive leadership teams.

Top News Stories of the Month Oct 2024 - TCN Podcast  TCN Talks - Teleios Collaborative Network; by Chris Comeaux; 11/6/24 In this episode of TCNtalks, Chris Comeaux and Mark Cohen explore the latest developments in Hospice Care for September and October.  They discuss the impact of Hurricane Helene, significant legislative proposals, and current trends in mergers and acquisitions.  Emphasizing the value of trusted sources like Hospice and Palliative Care Today, they examine critical topics, including reimbursement challenges, regulatory issues, and workforce dynamics in the Hospice sector. Together, Chris and Mark address a range of pressing healthcare issues, such as supply chain disruptions, the role of technology, leadership dynamics, community health concerns, and effective communication during natural disasters.  They underscore the importance of staying informed, adapting to change, and the need for proactive leadership to navigate the complexities of today’s healthcare landscape. To further support healthcare professionals in responding to crises, Mark presents a masterclass: "Effective Communication During Natural Disasters." 

Statement from NPHI on US election results National Partnership for Healthcare and Hospice Innovation (NPHI); Press Release; 11/6/24On November 6th, the Associated Press declared that Donald Trump is the new president-elect of the United States. In response to this news, the National Partnership for Healthcare and Hospice Innovation (NPHI) issued the following statement from Tom Koutsoumpas, our CEO: "Following the election of President-Elect Donald Trump, the National Partnership for Healthcare and Hospice Innovation (NPHI) reiterates its dedication to advocating for high-quality, compassionate care for all patients and families facing serious illness. NPHI looks forward to collaborating with the incoming administration and new Congress to address critical needs in healthcare policy, expand support for advanced illness care, and work toward a stronger healthcare future for patients, families, and caregivers alike. ... [Click here to read the full statement.] ... At NPHI, we are committed to ensuring that every American has access to dignified, high-quality care. We will work with the new administration to protect and enhance the Medicare hospice benefit, expand access to high-quality care at home, and advance policy solutions that center on patient needs and community well-being."

How to use the 7Cs of compassionate leadership to ease post-election tension Forbes; by Laurel Donnellan; 10/31/24 As of this post being published, less than a week away from November 5, 2024, the presidential election is a toss-up. Once the ballots are tallied, about 50% of the electorate will be disappointed. Some will be broken-hearted, others outraged, and others will move on quickly. As a compassionate leader, you must prevent and alleviate the suffering of others. So, it would be best if you were prepared to address this disappointment, regardless of the outcome and your political views. ... Over the last 5 years, while writing these posts at Forbes, my team and I have researched the attributes of successful, compassionate leaders. We have identified seven common characteristics that can be applied to being the best leader after this election. ...

NPHI CMO, CIO Dr. Cameron Muir: Translate hospice quality into value Hospice News; by Jim Parker; 11/1/24 As both Chief Medical Officer and Chief Innovation Officer for the National Partnership for Healthcare and Hospice Innovation, Dr. Cameron Muir has committed to help guide operators towards a value-based future. NPHI is a national advocacy organization with more than 100 nonprofit advanced illness care providers, including those offering hospice and palliative care services. Muir joined the organization in 2019 as its chief of clinical innovations. During his tenure, he has helped to develop and oversee the launch of the NPHI Innovation Lab, which focuses on designing systematic approaches to improve advanced illness care by examining trends in population health, claims analytics and practice optimization. Muir recently sat down with Hospice News to talk about the ways medicine and health care innovation intersect, as well as the need to focus on quality to prepare for the industry’s value-based future. [Click on the title's link to continue reading.]

4 Leadership strategies to motivate disengaged team members Forbes; by Julie Kratz; 10/30/24Disengagement often stems from a lack of clarity in roles and responsibilities, poor communication and ineffective leadership. When employees don’t understand how their work contributes to the organization’s goals, or when they feel undervalued or undercompensated, they are more likely to disengage. When a culture doesn’t prioritize respect, trust and inclusion, it can lead to feelings of isolation or alienation. Disengagement can also be exacerbated by leaders who fail to commit to decisions or who don’t model the behaviors they expect from their teams. To motivate disengaged team members, consider these strategies: ...

A priceless business leadership lesson from The Grateful Dead Forbes; by Eli Amdur; 10/26/24 Phil Lesh, the Grateful Dead’s singularly iconic and beloved bassist, died last week at age 84. ... And the lessons we learned from him – and the boys – are more applicable to business than ever before. The timeliest of all comes from Phil ... The essence of the Grateful Dead, he explained, is “the infinite mutability of our music.” ... And if anything signals a business survival mandate in today’s dizzyingly changing world, that’s still it: infinite mutability. ... Every time they stepped on stage, they were a living, breathing experiment in creativity, fearless about treading new ground, easily drifting into their 20-minute jams (or more) on “Dark Star” or “Goin’ Down the Road” or “Morning Dew” or just about anything else … [They] stayed fresh, new, fearless, and constantly innovative. ... And who pointed us to this lesson? Phil, that quiet, unassuming bassist who usually could be seen stage right, away from the glare of the spotlight, while Jerry and Bobby took vocal and instrumental leads and Mickey and Billy wove together an integrated drum partnership ... All the while. There was Phil – the most innovative bassist I ever saw – laying down a foundation to support the Dead’s infinite mutability ...

Is compassion a strategic or soft leadership style? HRZone; by Victoria Brookbank; 10/28/24 Compassionate leadership is an emerging management style that offers strategic benefits to numerous businesses. But is it truly worthwhile? ... More recent approaches to leadership – placing compassion at the forefront of expected management skills – have also been making inroads in complementing workplace culture shifts. But they’ve not been universally accepted. Some have labelled new leadership approaches as “soft” or even a “woke”, seeing such changes as an inconvenience to getting on with the rigorous demands of driving business success. But more and more studies are proving that both are possible. Compassionate leadership is turning out not to be just a feel-good, optional practice. It’s becoming a strategic imperative – significantly enhancing organisational performance, psychological safety, employee engagement and wellbeing, as well as overall business outcomes. [Click on the title's link to continue reading.]

Mastering leadership: 6 experience-based qualities to align with a changing business worldForbes / HEC Paris Insights; by Marc Beretta, Daniel Brown; 10/25/24In today’s fast-paced world, effective leadership requires much more than traditional managerial skills. The dynamic nature of modern organizations, combined with the increasing complexity of global challenges, calls for a new type of leader - one who can navigate uncertainty, connect deeply with others, and foster a culture of trust and collaboration. Over the course of 20 years of coaching top executives globally, encapsulated in what we call the Six Leadership Landmarks we attempt to move beyond traditional leadership models, emphasizing vulnerability, self-awareness, and connection with others. Through this framework, leaders can not only guide their teams more effectively but also inspire transformation within themselves and their organizations... The six leadership landmarks we’ve developed over the years are awareness, adaptability, trust, vulnerability, kindness, and a shared vision. [Click on the link above for additional context and detail on these leadership landmarks.]

Hospice executives laser-focused on regulation, see change on horizon Hospice News; by Holly Vossel; 10/24/24 ... Hospice News spoke with c-suite executives who have recently stepped into their roles to learn more about what led them to the space and their top priorities. Regulatory challenges are among hospice leaders’ most significant concerns. They also envision opportunities to reform the Medicare Hospice Benefit and diversify their scope of services.