Literature Review

New alliance steps up as voice for providers & patients HomeCare; by Hannah Wolfson; 12/3/24 Stopping Medicare cuts, ensuring Medicare Advantage beneficiaries have good access to care, passing groundbreaking hospice legislation and bringing homecare into the forefront are all priorities for the newly-formed National Alliance for Care at Home, said CEO Steve Landers. “We’ve got to start improving access to home health care, and the way that we do that is we end this march of payment cuts that are being set forward by Medicare,” Landers said at the Alliance’s Homecare and Hospice Conference and Expo, which was held in October in Tampa, Florida. ... The alliance has automatically enrolled members of both legacy organizations, but Landers said that for renewals or new members, participants will be required to sign an attestation that says they have a program in place for quality and compliance, that they monitor the Office of Inspector General’s expulsion list and don’t take referrals or staff from organizations on that list and that they strive to participate in Medicare’s quality reporting programs.

‘You did a good job’Jewish Journal; by Ron Wolfson; 12/4/24 As Jews, we are instructed to say 100 blessings every day, each of them making us aware of the many things for which we are grateful – from simple bodily functions to the beauty of the world in which we live. ... I have been thinking about the way in which we show, or don’t show, gratitude to our leaders in the workplace, ... “We often think of our leaders as we do our parents,” my friend, mentor, and business consultant Stuart Matlins says to me. “We believe our parents know everything and they’ll solve every problem. Same thing with our leaders. We “parentize” our leaders, especially our CEOs and presidents of organizations. And just as we children hardly ever complement our parents, when do we ever complement our leaders? We rarely say to them, “You’ve done a good job.” ... Editor's note: To whom might you voice, "You've done a good job." Mentors? Leaders? Others? Reflecting on your own work, what qualities and measurements for "doing a good job" matter to you, the most? Today, go find at least one person to voice, "You did a good job. Thanks."

UnitedHealthcare CEO Brian Thompson fatally shot in New York City, reports say USA Today; by Christopher Cann; 12/4/24, updated 11:11 am ET The CEO of UnitedHealthcare, one of the largest insurance providers in the nation, was fatally shot Wednesday morning outside the Hilton hotel in midtown Manhattan, where the company was hosting an investors conference, multiple news outlets reported, citing police sources. Brian Thompson, 50, was shot just before 7 a.m. near the hotel on 54th Street between 6th and 7th Avenues, the New York Post, New York Times and WPIX reported. UnitedHealth did not immediately respond to a request for comment from USA TODAY. A spokesperson for the New York City Police Department who declined to be identified by name told USA TODAY a 50-year-old man was fatally shot outside the hotel, but did provide the victim's name, saying the department was waiting to notify the family. 

VNA & Hospice of the Southwest Region names Jessica Boutin CEO Vermont Business Magazine (VB), South Burlington, VT; by Tim, VNA & Hospice of the Southwest Region; 12/3/24 Vermont Business Magazine VNA & Hospice of the Southwest Region (VNAHSR) has announced that Jessica Boutin as its new Chief Executive Officer, effective January 1, 2025. Jessica, a long-time employee of the organization, steps into the role after years of dedicated service and proven leadership within the agency. "I am incredibly excited for Jessica to step into this role. Over the years, I have had the privilege of working closely with her, witnessing her unwavering commitment to our mission, to our vision and to the patients and families we serve. Jessica has shown time and time again that she has the leadership, compassion and dedication needed to lead our agency. I have complete confidence in her ability to continue our legacy of excellence, and continue to positively impact the communities we serve," said Sara King, outgoing CEO of VNAHSR.

[Recommendations] OIG Report finds that the Medicare Program improperly paid acute-care hospitals for outpatient services provided to hospice enrollees JDSupra; by Michelle Huntsman; 12/3/24 On November 12, 2024, OIG published a report concluding that the Medicare program overpaid acute-care hospitals an estimated $190 million over five years for outpatient services provided to hospice enrollees. ... OIG made six recommendations to CMS to prospectively address the issues identified:  

A people-centric approach powers successful digital transformations in healthcare HFMA - Healthcare Financial Management Association; by Utlimate Kronos Group; 12/2/24 Digital transformation is a high priority for C-suite executives at healthcare organizations, and a dizzying array of new technologies in a growing market is beckoning. But to succeed, leaders must be able to meld the use of technology with a people-first mindset and embrace their people focus in a systematic, measurable manner. ... McKinsey research suggests that almost 90% of health system executives believe that digital and AI transformation is a high or top priority for their organization, though 75% indicated that budget constraints and issues with legacy systems were hampering achievement of technology goals. ... [The discussion includes the following.]

18 questions for CEOs to ask themselves Becker's Hospital Review; by Molly Gamble; 11/25/24 McKinsey senior partners developed a CEO performance questionnaire informed by in-depth interviews with more than 70 successful chief executives across industries. The checklist is meant to assess CEOs' performance in six dimensions: setting direction, aligning the organization, mobilizing through leaders, engaging the board, connecting with stakeholders and managing personal effectiveness. "Sure, CEOs have an abundance of financial, operational, and organizational metrics to look at, but what CEOs should be doing to influence those metrics wasn't exactly clear," the authors noted. The checklist serves as both a self-assessment tool and a framework for gathering honest feedback from board members, executives and trusted advisors. [Click on the title's link for] a condensed list of the questions, with commentary and more explanation of each available in the full article from McKinsey here. [Questions address:] 1. Vision. ... 2. Strategy. ... 3. Resource allocation. ... 4. Culture. ... 5. Organizational Design. ... 6. Talent. ... 7. Team composition. ... 8. Teamwork. ... [More]

5 behaviors that demonstrate highly effective leadership Fast Company - Leadership Now;  by Shirley Davis; 11/25/24 Have you ever worked for a leader who made a mistake, a bad decision, or didn’t know the answer to something and, rather than admit it, they deflected it by blaming someone else, justifying it, or acting like it didn’t happen? This lack of accountability happens all too often in the workplace and it undermines trust, engagement, and communication. Leadership accountability is at the heart of any organization’s ability to achieve optimal performance and build a strong culture. Workers today place a higher premium on their leaders walking the talk and being more accountable. At a time when we continue to experience accelerated change, increased complexities, growing pressures, and competing priorities, demonstrating accountability as a leader couldn’t be more critical. In fact, accountability was one of eight key factors driving positive work-related outcomes according to McKinsey & Company’s The State of Organizations 2023 report. The report also found that organizations with high leadership accountability tend to be healthier. 

This New York Times bestselling author cracked the code on transformative leadership Forbes Talks; by Brittany Lewis with Keith Ferrazzi; 11/19/24 Keith Ferrazzi and Forbes reporter Brittany Lewis discuss his new book Never Lead Alone: 10 Shifts from Leadership to Teamship on 'Forbes Talks.' Keith Ferrazzi, a #1 New York Times Bestselling Author of Never Eat Alone, Leading Without Authority, Competing in the New World of Work, and his newest book, Never Lead Alone: 10 Shifts from Leadership to Teamship. Keith is an acclaimed global executive team coach, who stands at the forefront of transformative leadership having coached the transformation of Fortune 500 corporations, the World Bank, fast growth Unicorns and even governments of entire countries. The founder of Ferrazzi Greenlight, Keith spearheads behavioral shifts in leadership and high impact teams, empowering organizations to thrive in the ever-evolving landscape of business. Keith's research can be found in prestigious publications including Harvard Business Review, Forbes, The Wall Street Journal, Fortune, Fast Company, and Inc. Magazine, where his columns serve as valuable insights for business leaders.

Q&A: Prioritizing health equity with Emory Healthcare’s Chief Transformation Office CDW Healthcare - Patient-Centered Care; by Teta Alim; 11/19/24 Most healthcare organizations regularly prioritize goals to improve the patient experience and increase clinician satisfaction, aligning with the Quintuple Aim. Atlanta-based Emory Healthcare created the role of chief transformation officer to focus on these areas, and in July 2023, Dr. Amaka Eneanya became the first to fill the role. ... What would you say were the top three lessons you learned during the first year in your new role? ENEANYA: It's been a great year. For lesson one, as someone coming from a different part of the U.S., ingraining yourself and getting to know the people and the culture of the organization that you’re in, that’s important to determine the change readiness of an organization. ... The second lesson is that change is exciting. There's a lot of trepidation with change, and part of being effective with change management and transformation is really garnering excitement. ... The third lesson that continues to be pervasive in my career is that health equity is poorly understood. ... You have to start with the basic foundation and concepts of health equity before you can make initiatives, otherwise people won't understand what you're doing, and they might have a visceral response to what you're doing because of the misinformation around health equity. 

VITAS Healthcare honors retired hospice veteran, announces new executive leadership Globe Newswire, Miami, FL; by VITAS Healthcare; 11/20/24 VITAS Healthcare, the nation’s leading provider of end-of-life care and a best-in-class healthcare employer, proudly announces four major executive leadership changes:

Hospices leaders: ‘Vigilant’ compliance pivotal in MAC auditing climate Hospice News; by Holly Vossel; 11/18/24 e auditing environment has heated up in the hospice industry, with inconsistencies reportedly proliferating among the various types of regulatory enforcement activity — particularly those performed by Medicare Administrative Contractors (MACs). The issue has some hospice providers delving deeper into a range of compliance strategies. Differences exist in the scope of data being reviewed by MAC auditors, as well as the audit appeals approval and denial processes, said Ashley Arnold, senior vice president of quality at St. Croix Hospice. The Minnesota-headquartered hospice provides care across 85 locations in 10 Midwestern states and has an average daily census of roughly 5,200 patients.  

The health care job that's most in demand in each state, based on data MSN; by Paxtvn Merten; 11/17/24 ... The job? Home health and personal care aides. The U.S. expects to add close to a million jobs in this profession over the next decade. ... After COVID-19 devastated nursing homes, surveys have found fewer Americans are willing to live in them as they age. As a result, even more families may discover ways to use full-time or part-time in-home aides for end-of-life care. An analysis including more than 70 other health care jobs projected all but three states to add home health and personal care aides in the highest numbers. In just three states—Colorado, Florida, and South Dakota—did registered nurse job growth outpace home health. ... Medical Technology Schools identified the health care positions expected to add the most jobs in each state and Washington D.C. from 2020 to 2030, using Bureau of Labor Statistics data compiled by Projections Central. States are listed in alphabetical order, and the top three health care positions by the number of new jobs are provided. ...Editor's note: Click here for the US Department of Labor's "Projections Central" for state-specific data and projections.