Literature Review

How Avow Hospice used triage to boost quality, reduce turnoverHospice News; by Jim Parker; 4/26/24Avow Hospice has implemented a triage system that has resulted in improved quality scores and reduced turnover. The Florida-based provider uses an acuity system that draws data from its electronic medical record (EMR) system to help stratify patients based on their most likely immediate needs. To complement these efforts, Avow also revamped its approach to night time and weekend visits, Rebecca Gatian, COO of Avow Hospice, said at the National Hospice and Palliative Care Organization’s Virtual Interdisciplinary Conference. 

How leaders are building the healthcare workforce pipeline Becker's Hospital Review; by Kelly Gooch; 4/24/24 The workforce is top of mind for hospitals and health systems, and executives are investing in retention and upskilling to address shortages and reduce reliance on contract labor. ... "We've got to start thinking about it differently and probably getting to people a lot earlier than we do now," Laura Hurst, administrator for Cooper Green Mercy Health Services Authority, an affiliate of Birmingham, Ala.-based UAB Health System, told Becker's. ... These strategies include working more closely with high schools, community colleges and other schools to help provide instruction and support and highlight the benefits of working in healthcare.

Survey illustrates value of quality onboarding programs at home care firms McKnights Home Care, by Adam Healy; 4/24/24 Investing in a robust, high-quality onboarding and training program can yield big returns for home care firms, especially when workers are in short supply, according to a new survey report by healthcare technology company Viventium. The firm surveyed 175 administrators and 220 caregivers working at post-acute care firms. It found that caregivers are nearly 90% more likely to feel secure in their employment and be more engaged with their work after having a good onboarding experience. These positive results can lead to lower turnover rates and better-trained employees, according to the report.

Oncology social workers' involvement in palliative care: Secondary data analysis from nationwide oncology social workers surveyPalliative & Supportive Care; by Ting Guan, Karlynn BrintzenhofeSzoc, Alyssa Middleton, Shirley Otis-Green, Tara Schapmire, Makeeta Rayton, Krista Nelson, Michael L Grignon, Brad ZebrackResults: Responses from a secondary data set of 243 oncology social workers involved in palliative care results in a 6-factor solution comprising 34 tasks. These factors were identified as: Therapeutic Interventions for Individuals, Couples, and Families; Facilitate Patient Care Decision-making; Care Coordination; Assessment and Emotional Support; Organization and Community Service; and Equity and Justice.Significance of results: The findings can be used to develop job descriptions and education for social workers employed in palliative cancer care. The clear role descriptions also make social work visible to other professionals in palliative oncology. By clarifying the roles of oncology social workers, this study contributes to the improvement of palliative care delivery and enhances interprofessional collaboration within cancer care teams.

Hospice nurse reveals the most common deathbed regretsUnilad; by Niamh Shackleton; 4/24/24Bronnie Ware, a nurse who has spent a large majority of her career working in palliative care, found that there were five common things that people regretted about their lives upon reflection as they approached death.

Health systems creating new IT C-suite roles Becker's Hospital Review, by Naomi Diaz; 4/19/24 In response to evolving demands within the healthcare landscape, hospitals and health systems are reconfiguring their C-suites and leadership teams to align with organizational priorities. Among the recent developments, several institutions have introduced new roles to their executive teams. [Click on the title's link for examples.]

Breaking News: Labor Department announces final overtime rule McKnights Senior Living, by Kimberly Bonvissuto; 4/23/24 The Department of Labor on Tuesday announced a final rule that expands overtime protections to millions of salaried workers beginning this summer. The overtime rule increases the salary thresholds necessary to exempt a salaried executive, administrative or professional employee from federal overtime pay requirements. Effective July 1, the salary threshold will increase to the equivalent of an annual salary of $43,888 and will increase to $58,656 on Jan. 1.  The July 1 increase updates the current annual salary threshold of $35,568, which is based on a 2019 overtime rule update.

Hospice volunteers share their ‘why’ The Journal, by Lores Morton; 4/21/2024 From volunteer Lores Morton: Why am I a volunteer for Hospice of the Panhandle? It is for our patient’s caregivers, to give them break relief; to share what may be missing with patient’s spiritual support; to be a memory keeper — legacy; to give simple visitation; and, also, to volunteer administratively for Light Up a Life. ...  From volunteer Kelly Orwig, "My why has evolved, but at the core, is that I love people. I love people who need love. Death and dying are natural, but over our lives, we’ve been socialized to fear death to the point that we fear those who are dying. ...." 

Home care industry slams finalized 80-20 Rule, warns agency closures are coming Home Health Care News, by Andrew Donlan; 4/22/24 The “Ensuring Access to Medicaid Services” rule has been finalized. Most importantly, the bemoaned “80-20” provision has gone through as proposed, meaning providers will eventually be forced to direct 80% of reimbursement for home- and community-based services (HCBS) to caregiver wages. ... Organizations like the National Association for Home Care & Hospice (NAHC) and LeadingAge immediately condemned the rule being finalized on Monday. ...

Man forces himself inside home, robs 2 women, including hospice patient, at gunpoint in north St. Louis NBC 5, St. Louis; by Calrissa Cowley; 4/19/24 The victim in hospice care was unable to move on her own or call the police during the ordeal. A man is facing charges three days after forcing his way into a north St. Louis home and robbing two 60-year-old women, one of whom was in hospice care, at gunpoint. St. Louis prosecutors charged 46-year-old Ronnie Jackson on Thursday with one count of first-degree robbery, one count of burglary, one count of kidnapping and three counts of armed criminal action. Each charge is a felony.

Help Serenity Hospice workers win their unionSEIU503; 4/18/24Workers at Serenity Hospice have been organizing for pay equity, adequate raises, affordable health care, regular hours, PTO, and the ability to manage trauma and compassion fatigue. The workers unanimously decided to form a union, and asked management to voluntarily recognize them. Serenity’s parent company (Addus Healthcare) already has SEIU-represented employees at its home health agency in Eugene. Instead, Addus hired one of the most expensive union-busing law firms in the country, and has been paying them hundreds of dollars per hour to spread anti-union propaganda. Workers are sticking together and staying strong, and plan to vote YES in their union election next week. Editor's Note: Hospice & Palliative Care Today's posting of this article denotes neither support nor opposition to this action. Rather, we are reporting it for hospice and palliative care leadership awareness. Unions and strikes among healthcare professionals--for these same cited reasons--continue to be a growing trend, nationwide.

Clinician burnout and effectiveness of guideline-recommended psychotherapies JAMA Network - Psychiatry; by Nina A. Sayer, PhD; Adam Kaplan, PhD; David B. Nelson, PhD; et al; 4/17/24 Importance: Clinician burnout has been associated with clinician outcomes, but the association with patient outcomes remains unclear. Conclusions: This prospective cohort study suggests that clinician burnout was negatively associated with patient outcomes from evidence-based psychotherapies. Findings support research to test the hypothesis that interventions to reduce burnout may improve outcomes from guideline-recommended psychotherapies for PTSD. Future work should determine when and how burnout is associated with intervention delivery and patient outcomes.Editor's Note: Most research on hospice and palliative clinician burnout focuses on physicians and nurses. Examine this in light of your psychosocial/spiritual professionals, i.e. social workers, chaplains/spiritual care, and bereavement counselors.